Customers may request a return, refund, or exchange within the designated timeframe outlined in our Full Return Policy by contacting shop@kinggalleryfurniture.com with their order number, photos, and reason for the request.
To qualify, items must be unused, unassembled, in like-new condition, and returned with all original packaging, parts, and accessories.
Customers are responsible for applicable return shipping costs. Approved returns may be subject to restocking fees, outbound shipping deductions, and other applicable charges.
Damaged or defective merchandise must be reported within the timeframe outlined in our Full Return Policy and accompanied by photos and/or videos.
Customers are responsible for ensuring purchased furniture will fit through all doorways, hallways, stairwells, elevators, and intended spaces prior to purchase.
Order cancellations may be requested within the designated cancellation period outlined in our Full Return Policy. Certain custom, special-order, clearance, and final-sale items may not be eligible for cancellation.
By placing an order, customers acknowledge and agree to King Gallery Furniture's Return, Refund & Exchange Policy.
For complete details, please review our Full Return Policy click here.